Unity HVAC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from you in the following ways:
a. Personal Information
When you use our services, request a quote, or contact us, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Service preferences
- Payment information (for service transactions)
b. Non-Personal Information
We may also collect non-personal information automatically as you interact with our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Cookies and tracking technology
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our HVAC services
- Respond to your inquiries, requests, or questions
- Process transactions and send service-related communications
- Improve the functionality of our website and services
- Conduct marketing, promotional, or advertising campaigns
- Maintain customer records and provide customer support
- Comply with legal requirements and resolve disputes
3. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
a. With Service Providers
We may share your data with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
b. For Legal Compliance
We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.
c. Business Transfers
If Unity HVAC undergoes a business transition, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings.
a. Types of Cookies
- Essential Cookies: Required for the operation of our website.
- Performance Cookies: Help us understand how visitors use our website, allowing us to improve user experience.
- Marketing Cookies: Track your browsing habits to show you relevant advertisements.
5. Data Security
We are committed to securing your personal information. We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the information we hold about you.
- Correction: You can ask us to correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information.
- Opt-Out: You can opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the information below.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.
